(4.8 / 5)1663+ Ratings

The Sak Reviews

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Overall Rating

4.8
11 Reviews
  • 568%
  • 432%
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About The Sak

The Sak is a California-based fashion brand that specializes in creating high-quality, handcrafted bags and accessories. Each item is carefully designed to combine fashion and function, featuring unique details such as intricate weaves, embroidery, and tassels. The company is committed to using sustainable materials and ethical manufacturing processes, making it a popular choice for eco-conscious shoppers who value both style and social responsibility.

Customer ratings by feature

  • Price & Quality
    4.5
  • Shipping & Delivery
    4.8
  • Good Value
    4.8
  • Customer Service
    4.3
  • Return Policy
    4.8

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The Sak Coupon & Discount Codes

20% Off e-Gift Cards

Verified 4 days ago400 Uses
20% OFF

20% Off Sitewide + Double Loyalty points

Verified 7 days ago800 Uses
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20% Off The Melrose Collection

Verified 7 days ago600 Uses
20% OFF

The Sak Customer Reviews (11)

0/5
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Jonathan Bak
Jonathan Bak
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Feb 18, 2023
Anaïs Beaupré
Anaïs Beaupré
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Feb 17, 2023
Harold Hopkins
Harold Hopkins
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Feb 17, 2023
Franziska Thalberg
Franziska Thalberg
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Feb 16, 2023
Luiz Ribeiro
Luiz Ribeiro
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Feb 16, 2023
John Janson
John Janson
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Feb 16, 2023
Taylor Freeman
Taylor Freeman
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Feb 16, 2023
Vickey Roberts
Vickey Roberts
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Feb 15, 2023
Thorsten Lemann
Thorsten Lemann
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Feb 14, 2023
Eileen Wolverton
Eileen Wolverton
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Feb 14, 2023

The Sak Customer’s Q&A

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The Sak FAQs

FAQ

What is the return policy for orders purchased on The Sak's website?

Customers can initiate a return or exchange within 30 days of the order being shipped, unless otherwise noted in a disclaimer for special sale events or final sale. The return shipping cost will be covered if The Sak's shipping label is used.
FAQ

What is the shipping timeframe for The Sak orders?

Orders are usually shipped within 24-48 hours, Monday through Friday. Customized and personalized bags are excluded from this timeframe.
FAQ

Can orders be cancelled?

No, cancel requests cannot be accommodated after one hour. However, customers can return or exchange their order for free within 30 days of when it was shipped.
FAQ

What happens if an order arrives damaged?

If an order has defects or is suspected to be damaged during manufacturing, customers can reach out to The Sak's customer service email to have the situation remedied.
FAQ

Does The Sak offer international returns?

If a product purchased from The Sak's website is damaged, an exchange or store credit can be processed within 12 months.

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